1. Parties and definitions

Service Provider: ASLIHAN HAMZAÇEBİ KARA (Heyşirket), tax ID 4560423171, Setbaşı Tax Office, Hacıseyfettin Mah. 22. Dere Sk. Yavuzay Apt. No: 12 İç Kapı No: 7, Yıldırım / Bursa, Türkiye. Email info@heysirket.com, phone 0530 681 36 16.

Registrant: the natural or legal person who registers the domain name in their own name or on behalf of a business they are authorised to represent. The person listed as registrant is the legal holder of the domain name.

Registrar: Atak Domain A.Ş., the ICANN-accredited registrar and domestic provider that registers the domain name with the relevant registry. The Service Provider acts as a reseller of the registrar.

Registry: the organisation operating the extension (e.g. the registry operator for .com/.net, and TRABİS for .tr extensions).

2. Scope of the service

The service covers searching, registering, renewing and transferring domain names in and out, managing name servers and DNS records, the transfer lock, WHOIS privacy and, optionally, connecting the domain name to the Heyşirket website.

Domain names are registered on a first-come, first-served basis. A name shown as available may be registered by someone else between payment and registration. In that case no registration is made and the payment is refunded.

The Service Provider does not guarantee that registration grants any trademark or trade name right or that the domain name does not infringe third-party rights.

3. ICANN rules and registrant rights

For generic extensions (e.g. .com, .net, .org), registration is subject to ICANN policies and to the registrar’s accreditation agreement with ICANN. The following ICANN documents form an integral part of this agreement:

Registrant Rights and Responsibilities: https://www.icann.org/resources/pages/responsibilities-2014-03-14-en
Registrant Benefits and Responsibilities: https://www.icann.org/resources/pages/benefits-2013-09-16-en
Registrant Educational Information: https://www.icann.org/resources/pages/educational-2012-02-25-en
Disputes are subject to the ICANN Uniform Domain Name Dispute Resolution Policy (UDRP) and to the dispute policies of the relevant extension; the registrant agrees to take part in these proceedings.

4. Accuracy of registration (WHOIS) data

The registrant must provide accurate, complete and up-to-date name, organisation, postal address, email and phone details, and update them in the panel within 7 days of any change.

Wilfully providing inaccurate data, failing to update it, or failing to respond within 15 days to the registrar’s data verification requests is a material breach and may lead to suspension or deletion of the domain name.

WHOIS privacy is enabled by default where the extension supports it; when enabled, registration data is not shown in public WHOIS lookups but is kept by the registrar and may be disclosed where required by law, ICANN rules or a competent authority. Privacy may not be available for .tr and some country-code extensions.

5. Registrant email verification (15 days)

Under ICANN rules, a verification email is sent to the registrant’s email address on a new registration and when registrant details change. If the link is not confirmed within 15 days, the registrar suspends the domain name; the website and email stop working while it is suspended.

The verification email can be resent from My domains in the panel. The Service Provider is not responsible for a suspension caused by the email not being received (wrong address, spam folder, etc.). The suspension is lifted once verification is completed.

6. Transfers and the transfer lock (60 days)

Under the ICANN Transfer Policy, a newly registered or transferred-in domain name cannot be transferred to another registrar for 60 days after registration or transfer.
A material change to the registrant’s name, organisation or email may lock the domain name against transfers for 60 days.
Domain names are protected by a transfer lock by default. To transfer out, the registrant removes the lock in the panel and obtains the transfer (EPP) code; the code is shown only to company administrators and must be kept confidential.
Expired, suspended, disputed or unpaid domain names cannot be transferred. The price of an incoming transfer is a renewal that adds 1 year to the domain; if the registrar rejects the transfer, the price is refunded.

7. Term, renewal and expired domain names

The domain name stays registered for the term paid (in years). Reminders are sent 30, 7 and 1 day before expiry. If auto-renewal is on, the price is charged to the saved card 14 days before expiry; if the charge fails, the domain is not renewed and the registrant is notified.

A domain name that is not renewed stops working on its expiry date. Depending on registry and registrar rules, a grace period and a redemption period may apply; restoring a domain in redemption costs extra and is not guaranteed. After that, the domain name is released and anyone can register it.

Renewal and transfer prices are shown in the panel at the time of the transaction, including VAT. Prices may change with exchange rates and registry prices.

8. Payment, right of withdrawal and refunds

The Service Provider performs no operation with the registrar before payment is confirmed. If registration does not happen for any reason after payment, the full amount is refunded to the same card.

Registration, renewal and transfer of a domain name are services performed immediately online at the registrant’s request and cannot be reversed once recorded at the registry. Therefore, under Article 15(1)(ğ) of the Turkish Distance Contracts Regulation, there is no right of withdrawal, and completed registrations, renewals and transfers are non-refundable. No refund is given for misspelt names, unused terms or domain names deleted later.

The invoice for the price is issued by the Service Provider and shown in the panel.

9. .tr extensions (TRABİS) and document requirements

.tr domain names are subject to Electronic Communications Law No. 5809, the Internet Domain Names Regulation and the TRABİS (.tr Network Information System) rules of the Information and Communication Technologies Authority (BTK); the registrar acts as an accredited registrar with TRABİS.
A .tr registration requires the registrant’s Turkish ID number (individuals) or tax ID number and tax office (organisations), which TRABİS verifies. The Service Provider stores this data encrypted.
For document-based domain names (e.g. .av.tr, .dr.tr, .bel.tr, .edu.tr, .k12.tr and other cases where TRABİS requires documents), the requested documents must be uploaded in the panel in time. If documents are not provided in time or TRABİS does not accept them, the application is rejected or the domain name is deleted. If rejected before registration is completed, the price is refunded; a domain name deleted after registration due to missing documents, false statements or a TRABİS decision is not refunded.
.tr domain disputes are subject to the TRABİS Domain Name Dispute Resolution Policy and its authorised dispute resolution providers. TRABİS decisions bind the registrant; the Service Provider implements them.
WHOIS privacy is not available for .tr extensions; information published by TRABİS is displayed according to TRABİS rules.

10. Registrant responsibilities and abuse

The registrant is solely responsible for the lawfulness of the domain name and of the content published under it, and for not infringing third-party trademarks, trade names or other rights.
The domain name must not be used for spam, phishing, malware, fraud, copyright or trademark infringement or unlawful content. In such cases, upon a court or competent authority decision or the registrar’s abuse review, the domain may be suspended, locked or deleted without refund.
Abuse reports can be sent to info@heysirket.com.
The registrant agrees not to hold the Service Provider or the registrar liable for damages arising from third-party claims relating to the domain name.

11. Liability of the Service Provider

The Service Provider performs domain operations through the registrar and registry systems. It is not liable for outages, delays or decisions of those systems, or for consequences of the registrant providing incorrect data, not confirming the verification email or not paying the renewal price. Mandatory consumer rights remain reserved.

Ending the Heyşirket subscription does not end the domain registration; the registrant can move the domain to another registrar using the EPP code.

12. Processing of personal data (KVKK privacy notice)

Data controller: ASLIHAN HAMZAÇEBİ KARA (Heyşirket), Hacıseyfettin Mah. 22. Dere Sk. Yavuzay Apt. No: 12 İç Kapı No: 7, Yıldırım / Bursa, Türkiye. The following information is provided under Article 10 of the Turkish Personal Data Protection Law No. 6698 (KVKK).

Data processed: name, surname, organisation, postal address, email and phone of the registrant and contacts; for .tr, Turkish ID or tax ID number and tax office; transaction records (IP, date, operation) and billing details.
Purposes: registration, renewal, transfer and management of the domain name; verification and WHOIS obligations under ICANN, registry and TRABİS rules; billing; abuse and dispute procedures; legal retention and requests from competent authorities.
Legal grounds: establishment and performance of the contract (KVKK Art. 5(2)(c)), compliance with a legal obligation (Art. 5(2)(ç)), establishment, exercise or protection of a right (Art. 5(2)(e)).
Transfers within Türkiye: to the domestic provider and registrar Atak Domain A.Ş. for registration; to TRABİS for .tr extensions; to the licensed payment institution for payment; to competent public authorities where required by law.
Transfers abroad: for generic extensions (e.g. .com, .net, .org), registration data is sent to the extension’s registry operator abroad, to ICANN and to the data escrow agent required by ICANN. This transfer is necessary to register the domain name requested by the registrant and is made in accordance with Article 9 of the KVKK.
Retention: for the term of the registration and, after it ends, for the retention periods required by ICANN and the law (at least 2 years for generic extensions; for invoices, the period in tax law).
Rights: you can send requests under Article 11 of the KVKK (information, correction, deletion, objection, etc.) to info@heysirket.com. Mandatory registration data of an active domain cannot be deleted while the registration continues.

13. Changes, governing law and entry into force

Changes to ICANN, registry or TRABİS rules apply to this agreement automatically. The Service Provider may update this agreement; material changes are announced in the panel and by email before they take effect.

This agreement is governed by the laws of the Republic of Türkiye. In consumer transactions, the registrant’s right to apply to the consumer arbitration committee and consumer court of their place of residence is reserved; for other disputes, the courts and enforcement offices of Bursa have jurisdiction.

The agreement is concluded when the consent box is ticked on the purchase screen and payment is made, and stays in force while the domain is registered. The accepted version is stored in the transaction record.

Heyşirket Domain Name Registration Agreement